Servers

MSP, COMPLIANCE, AND IT DOCUMENTATION SOLUTIONS

Don't see it?  Ask!

Topics Related to MSP and IT Organizations...​​​

Audit

  • Pre Audit

  • Post Audit

  • Audit Readiness

  • Documentation

  • Policies

  • Processes

  • Procedures

  • Lists

  • Reports

Compliance

  • Security Standards: General Rules

  • Administrative Standards

  • Physical Safeguards

  • Technical Safeguards

  • Organizational Requirements

  • Policies, Procedures, and Documentation requirements

  • Breach Definitions

  • Notifications

  • Law Enforcement Delay

  • Administrative requirements and burden of proof

  • Evidence Requirements

  • HIPAA for BAs

  • HIPAA for Healthcare Clients

  • HIPAA for MSPs

  • HIPAA Policy Guide

  • HIPAA Basics

  • HIPAA Privacy Rule

  • HIPAA Security Rule

  • HIPAA Safeguards

  • Breach Reporting

  • Breach Notifications

  • Breach Training

  • Business Associate Agreements

  • Compliance Training

  • Compliance as a Service

  • NIST

  • All State and Federal Regulatory compliance issues

  • Compliance Update Monitoring

Knowledge Base

Operations

  • Company Policy Guide

  • Standard Operating Procedures

  • Business Continuity

  • Contingency Plan

  • Emergency Mode Operations

  • Emergency Mode Operations

  • Incident Management

  • Incident Response Plan

  • Incident Report Template

  • Risk Assessment

  • Risk Mitigation

  • Vendor Management

  • Application and Data Criticality

  • Contingency Plan

  • Contingency Testing

  • Emergency Mode Operations

  • Disaster Recovery Team

Physical Security

Sales

  • Pre- and Post-Discovery and Network Assessment

  • Sales Process (New and Existing Clients)

Security

  • Device & Media Controls

  • Firewall

  • Access Authorization

  • Existing Security Measures related to Access Control

  • User Identification

  • Minimal Necessary Access

  • System Access Authorization Form

  • Workstation Access

  • Workforce Authorization Process

  • Security Standards - General Rules

  • Information Security Incident Form

  • General Security Assessment

  • Person or Entity Authentication

  • Assigned Security Responsibilities​​

Service Delivery

  • Continual Service Improvement

  • Dispatch Process

  • Backup and Restore

  • Employee Onboarding/Offboarding

  • Escalation Process

  • Change Management

  • Knowledge Management

  • New Client Custom Configurations

  • New Client Onboarding

  • New Client Profile

  • Password Process

  • Patch Process

  • Problem Management

  • End-to-End Process

  • Access Controls and Validation

  • Access Authorization

  • Applications and Data Criticality

  • Auto Logoff

  • Backup and Restore

  • Disaster Recovery Information Sheet

  • Disaster Recovery Team Contact

  • Passwords

  • Patching​

Standard Operating Procedures

(SOPs)

  • Finance SOPs

  • Marketing SOPs

  • Human Resource SOPs

  • Termination SOP

  • Sales SOPs

  • Project SOPs

  • Warehouse SOPs

  • General Operations

  • Job Descriptions & Responsibilities

  • Sanctions