Embedded or Project-driven documentation solutions for your every need.
MY GOAL IS TO MAKE SURE THAT YOU ALWAYS MEET YOUR GOALS!
DOCUMENTATION PROJECT MANAGEMENT
ITIL AND ITSM FRAMEWORKS
IT PROCESS DOCUMENTATION
EMBEDDED DOCUMENTATION RESOURCE
SERVICES AT A GLANCE
TECHNICAL WRITING & PROJECT MANAGEMENT
25 years of technical writing experience ensures that your documentation is as good as your project or service. In addition, I manage documentation projects from a single document to an entire service library created by single or multiple teams.
IT PROCESS DOCUMENTATION AND PROCESS ENGINEERING
Your processes help run your business and because of this, your processes should be part of a Continual Process Improvement (CPI) program. Based on continual process analysis and scheduled brainstorming meetings, areas of improvement are identified, implemented, documented, and measured.
Whether you have to deal with HIPAA compliance, or any other state or federal regulations, the bottom line is that you need to prove compliance and the way to do it is via documentation. During and audit, they will ask for